Exploring Explore Workforce Optimization With Arrow Si
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- Topics Covered: • An overview of the components of
- Workforce Optimization
- Identify and operationalize ways to dramatically improve your
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Join David Lover and Contact Center and WFO expert, Jim Winterberg for an in-depth, webinar discussion about Arrow SI's Shows IT Managers how to view, manage, and assign work using the Work Scheduler module in Presenters: Ron Murhammer Amanda Lange Many industries including Telcos struggle to manage their large workforces to ...
Shared Services & Outsourcing Week 2013: http://www.ssweekasia.com Craig Seebach, Senior Director, WFO Back Office ...
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